Q: Has the Circuit Breaker Program changed?
A: Effective July 1, 2012, Illinois Cares Rx was terminated and the Circuit Breaker Property Tax Relief Grant was eliminated due to the lack of funding. A new program is available to assist seniors and adults with disabilities: (BEAM) Benefits, Eligibility, Assistance & Monitoring. The benefits now available are:
• Seniors Free Transit Ride
• The Persons with Disabilities Free Transit Ride
• Secretary of State License Plate Discount
Q: How can I find employment?
A: The Area Agency on Aging offers an employment program for
persons 55 years of age and over who meet the income criteria.
Persons are placed in a non-profit agency 20 hours per week
at a minimum. Individuals who are not eligible for this program
will be referred to appropriate agencies. Phone 217-787-9234.
Q: Can I receive help paying my utility bills?
A: The Energy Assistance Program has a toll free telephone number
for residents of the State of Illinois. Call 1-800-252-8643
to get the number for your local Energy Assistance office.
Q: Is it possible to have meals delivered to my mother's
A: Home Delivered Meals are available throughout The Area Agency
on Aging's service area. Refer to "Nutrition" on the
County Services page of this Web
Site to find the program in your county.
Q: I am concerned about my elderly parents. They need
someone to go to their home and help with cleaning, bathing,
and meal preparation. How can I get help for them?
A: A Case Manager can go to your parents' home to conduct an
assessment of their needs, determine eligibility, and help your
parents get the service they need. Refer to "Case Management"
on the County Services page of this
Web Site to find the program in your parents' county.
Q: Can someone help me with my legal problem?
A: Refer to "Legal Assistance" on the County
Services page of this Web Site for a number to call to set
up an appointment with the attorney. The attorney will help
address a variety of legal issues, but does not accept criminal
or fee-generating cases.
Q: Can you give me a list of nursing homes in Springfield
and the surrounding area?
A: Yes. We will mail you a list of nursing homes in the Area
Agency on Aging service area. Either e-mail your request (see
e-mail link below), or call us at 1-800-252-2918. For further
information, contact I CARE at 217-523-8419 or 1-800-842-8538.
Q: I am having a problem with health insurance. Who
can I talk to about it?
A: The Illinois Department of Insurance operates a Senior Health
Insurance Program (SHIP) which provides insurance counseling
at no charge.
Call SHIP at 1-800-548-9034.
Q: I'm afraid my neighbor's children are taking advantage
of her financially. Is there someone who will look into this?
A: Suspected abuse of a senior or any adult (18-59 years old) with a disability, should be reported to the Adult Protective Services (APS) Provider Agency in the county where it has occurred. This information can be found on our County Services Page. Financial exploitation is the most common type of abuse; other types include physical abuse, sexual abuse, emotional abuse, confinement and neglect by a caregiver. There is also a toll-free 24 hour number to report abuse: 1-866-800-1409
More Questions? Need information or materials?
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Area Agency on Aging does not discriminate in admission
to programs or treatment of employment in programs or
activities in compliance with appropriate State and Federal
Statutes. Funds for this website were provided through
a Title III Older Americans Act award from the Illinois
Department on Aging.